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Hang tight while we fetch the current lowest rates available...
Property Amenities
Activities
Fitness facilities
Fitness equipment
Outdoor pool
Property services
Conference space
Coffee/tea in common areas
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Connecting/adjoining rooms available
Children allowed
No elevators
Non-smoking rooms available
Pets not allowed
Pool sun loungers
Service animals exempt from fees/restrictions
Food and drink
Coffee/tea in common areas
Free breakfast
Vending machines
Refrigerator
Business services
Business center
Meeting rooms
Ballroom(s)
Banquet facilities
Parking
Free self parking
Free RV, bus, truck parking
Wheelchair-accessible parking available
In-Room Amenities
Food and drink
Complimentary coffee
Refrigerator
Coffeemaker
Microwave
Features
Business center
Accessible bathroom
In-room accessibility
Private bathroom
Iron/ironing board
In-room safe
Desk
In-room climate (air conditioning)
Blackout drapes/curtains
Shower/tub combination
Access via exterior corridors
Designated smoking areas
Desk chair
Media and electronics
Free WiFi
Internet access (complimentary)
Television
Free local calls
Cable TV service
Flat-panel TV
Services
Daily housekeeping
Free newspaper
Bathroom
Free toiletries
Hair dryer
Shower/tub combination
Towels provided
Accessible bathtub
Bedding and linens
Premium bedding
Free cribs/infant beds
Linens provided
Reviews
Best Western Plus Heritage Inn
502 Reviews
#2 of 9 hotels in Concord
TripAdvisor Traveler Rating
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Excellent
127
Very Good
155
Average
88
Poor
60
Terrible
72
Recent Reviews
QtjakeMatty wrote a review on
March 22, 2024
Trip Type: Family
GREAT SERVICE!!!!
In contrary to some of the posts I’ve read in other places, I found the Best Western Concord CA to be clean, inviting and downright classic! The staff was very friendly and consistently making sure I...
NurseSherry wrote a review on
March 11, 2024
Houston, Texas
Trip Type: Family
Great Shower
Check your room and television before getting comfortable. Our TV did not work and they could not fix it. We also noticed a smell that was unpleasant after a short time. The room was clean but I...
Christine B wrote a review on
March 01, 2024
Sacramento, California
Trip Type: Business
Staff was very nice, breakfast was tasty, hot, and varied.
I had a good stay the last time and this time there were issues, I believe can be address easily. I think the quality of the rooms can vary. Thefront desk staff is very sweet. The pillow and bed...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.
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