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Hang tight while we fetch the current lowest rates available...
Property Amenities
Activities
Fitness facilities
Fitness equipment
Outdoor pool
Property services
Conference space
Coffee/tea in common areas
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Connecting/adjoining rooms available
Children allowed
No elevators
Non-smoking rooms available
Pets not allowed
Pool sun loungers
Service animals exempt from fees/restrictions
Food and drink
Coffee/tea in common areas
Free breakfast
Vending machines
Refrigerator
Business services
Business center
Meeting rooms
Ballroom(s)
Banquet facilities
Internet access in public areas
Free WiFi
Parking
Free self parking
Free RV, bus, truck parking
Wheelchair-accessible parking available
In-Room Amenities
Food and drink
Complimentary coffee
Refrigerator
Coffeemaker
Microwave
Features
Business center
Accessible bathroom
In-room accessibility
Private bathroom
Iron/ironing board
In-room safe
Desk
In-room climate (air conditioning)
Blackout drapes/curtains
Shower/tub combination
Access via exterior corridors
Designated smoking areas
Desk chair
Media and electronics
Internet access (complimentary)
Television
Free local calls
Cable TV service
Flat-panel TV
Services
Daily housekeeping
Free newspaper
Bathroom
Free toiletries
Hair dryer
Shower/tub combination
Towels provided
Accessible bathtub
Bedding and linens
Premium bedding
Free cribs/infant beds
Linens provided
Reviews
Best Western Plus Heritage Inn
511 Reviews
#2 of 10 hotels in Concord
TripAdvisor Traveler Rating
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Excellent
129
Very Good
157
Average
88
Poor
62
Terrible
75
Recent Reviews
Grace M wrote a review on
October 21, 2024
Trip Type:
Will return! Great Rates, Service, Room & Free breakfast w 24 hr cancellation!
Great value! good rates even tho we booked late. Free 24hr cancellation. Staff are friendly, helpful & easy to reach by phone.
Rooms are clean, quiet and w comfortable beds. Free breakfast w good...
Joaquin M wrote a review on
October 08, 2024
Trip Type:
Best western for best value
It’s a great deal for the price! The rooms are clean and comfy, with lots of pillows. The staff is super friendly and welcoming, and the breakfast is really satisfying—perfect for starting the day...
Connie181 wrote a review on
September 30, 2024
Knoxville, Tennessee
Trip Type:
Horrible Experience
Hotel is just Filthy. One of our towels had blood on it and another, really, really filthy wash cloth was stuffed on top of one of the bathroom vanity lights. If the desk agent is on break, you can...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.
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