Property Amenities


  • Fitness facilities
  • Fitness equipment
  • Outdoor pool

Property services

  • Conference space
  • Coffee/tea in common areas
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Connecting/adjoining rooms available
  • Children allowed
  • No elevators
  • Non-smoking rooms available
  • Pets not allowed
  • Pool sun loungers
  • Service animals exempt from fees/restrictions

Food and drink

  • Coffee/tea in common areas
  • Free breakfast
  • Vending machines
  • Refrigerator

Business services

  • Business center
  • Meeting rooms
  • Ballroom(s)
  • Banquet facilities


  • Free self parking
  • Free RV, bus, truck parking
  • Wheelchair-accessible parking available

In-Room Amenities

Food and drink

  • Complimentary coffee
  • Refrigerator
  • Coffeemaker
  • Microwave


  • Business center
  • Accessible bathroom
  • In-room accessibility
  • Private bathroom
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate (air conditioning)
  • Blackout drapes/curtains
  • Shower/tub combination
  • Access via exterior corridors
  • Designated smoking areas
  • Desk chair

Media and electronics

  • Free WiFi
  • Internet access (complimentary)
  • Television
  • Free local calls
  • Cable TV service
  • Flat-panel TV


  • Daily housekeeping
  • Free newspaper


  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels provided
  • Accessible bathtub

Bedding and linens

  • Premium bedding
  • Free cribs/infant beds
  • Linens provided


Best Western Plus Heritage Inn

502 Reviews #2 of 8 hotels in Concord

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
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Recent Reviews

QtjakeMatty wrote a review on March 22, 2024
Trip Type: Family


In contrary to some of the posts I’ve read in other places, I found the Best Western Concord CA to be clean, inviting and downright classic! The staff was very friendly and consistently making sure I...
NurseSherry wrote a review on March 11, 2024 Houston, Texas
Trip Type: Family

Great Shower

Check your room and television before getting comfortable. Our TV did not work and they could not fix it. We also noticed a smell that was unpleasant after a short time. The room was clean but I...
Christine B wrote a review on March 01, 2024 Sacramento, California
Trip Type: Business

Staff was very nice, breakfast was tasty, hot, and varied.

I had a good stay the last time and this time there were issues, I believe can be address easily. I think the quality of the rooms can vary. Thefront desk staff is very sweet. The pillow and bed...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.