Property Amenities

Activities

  • Fitness facilities
  • Fitness equipment
  • Outdoor pool

Property services

  • Conference space
  • Coffee/tea in common areas
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Connecting/adjoining rooms available
  • Children allowed
  • No elevators
  • Non-smoking rooms available
  • Pets not allowed
  • Pool sun loungers
  • Service animals exempt from fees/restrictions

Food and drink

  • Coffee/tea in common areas
  • Free breakfast
  • Vending machines
  • Refrigerator

Business services

  • Business center
  • Meeting rooms
  • Ballroom(s)
  • Banquet facilities

Parking

  • Free self parking
  • Free RV, bus, truck parking
  • Wheelchair-accessible parking available

In-Room Amenities

Food and drink

  • Complimentary coffee
  • Refrigerator
  • Coffeemaker
  • Microwave

Features

  • Business center
  • Accessible bathroom
  • In-room accessibility
  • Private bathroom
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate (air conditioning)
  • Blackout drapes/curtains
  • Shower/tub combination
  • Access via exterior corridors
  • Designated smoking areas
  • Desk chair

Media and electronics

  • Free WiFi
  • Internet access (complimentary)
  • Television
  • Free local calls
  • Cable TV service
  • Flat-panel TV

Services

  • Daily housekeeping
  • Free newspaper

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels provided
  • Accessible bathtub

Bedding and linens

  • Premium bedding
  • Free cribs/infant beds
  • Linens provided

Reviews

Best Western Plus Heritage Inn

506 Reviews #2 of 9 hotels in Concord

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    128
  • Very Good
    156
  • Average
    88
  • Poor
    61
  • Terrible
    73

Recent Reviews

Roa3 wrote a review on June 30, 2024 Hope, Canada
Trip Type:

Great Stay!

We were visiting our daughter for a wedding so we stayed for two nights in room 258 which was very quiet as we had hoped. The room was very clean and comfortable beds. The bathroom was very nice with...
Fearless30359919766 wrote a review on May 10, 2024
Trip Type: Friends getaway

Disappointing Stay

I booked this BW after having a great experience at another location. This one did not live up to my expectations. The screens on multiple windows (including ours) were bent back, like someone has...
cuddyvalley wrote a review on April 30, 2024 Frazier Park, California
Trip Type: Solo travel

Clean updated hotel

Very good value the money. Neat, clean comfy bed and pillows. Had a pool, hot tub, microwave, fridge, hair dryer. Upgraded bottles soaps, shampoos, conditioners and the best breakfast buffet with hot...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.